Blog

Date 

Reported by: Tom DeLuca, RGB Projects

Accomplishments

  • Demonstrated Mock ups of EROS UI screens
  • Refined functional and technical specifications for EROS UI
  • Initiated Solution Design Document

Current

  • Developing EROS UI screens
  • Researching redaction capabilities and developing a strategy
  • Refining and detailing Solution Design

Future

  • Demonstrate EROS UI Screens – checkpoint
  • Schedule site visit to LADWP for IER demonstration
  • Schedule and conduct next Design meeting

For the past couple of weeks I have been deeply involved in helping resolve a crisis at another site, and have made only incremental progress on the solution design and implementation plan.  I've put 3 hours into the project since October 2.  The crisis has been largely resolved, and I anticipate we'll make more rapid progress from this point forward.  Dan has made a lot of progress in developing the EROS UI, and we would like to demonstrate what we have so far some time this week.

Thanks,

 

Tom DeLuca
RGB Projects Inc.
310-940-9861
tom.deluca@rgbprojects.com

If a user reports that they are locked out of DEFT, here are the steps to resolve the issue:

1) If the user has tried 3 times unsuccessfully to answer their security question, they will see this screen:

Have them click the Unlock Account to begin the unlock process.

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NOTE: If after about 5 minutes they still have not received the email with the confirmation number, ask them to check their Junk or Spam folders and to double-check that there aren't any email filters in place that may have moved the message out of the inbox (most of the time this is the case). If after a thorough search they still haven't found the email, have them click the Resend Confirmation Number email again. As it says on the screen, the confirmation number is only valid until midnight.

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